20 May'24
21 May'24
1 room, 2 guests
West Downs - The Heritage Resort
Kandal, Tamil Nadu | Mon, 20 May - Tue, 21 May | 1 Room, 2 Adults
₹11,500
/ night + ₹2,249 taxes & fees
AI generated highlights from recent guest reviews
Cancellation till check-in available
With ClearChoice Max powered by Cleartrip
Free breakfast on select plans
Some plans include free breakfast
Concierge desk
Airport shuttle service
Room service
Housekeeping services
Business center
Restaurant
Check-in: After 12:00 PM, Check-out: 10:00 AM
Cancellation till check-in available, with ClearChoice Max
Alcohol consumption allowed within the premises
Pets NOT allowed within the premises
Guests can pay by Debit/ Credit Card (VISA & Mastercard)
+ ₹2,249 taxes & fees
/ night
₹11,500
19% off
No cost EMI from ₹3,845
Breakfast included
Cleartrip's ratings are determined using a proprietary algorithm, reflecting recent real-world guest experiences.
5
4
4
3
3
6
2
2
1
0
3.0
4.0
3.2
AI generated summary from recent guest reviews
Travelers are saying that the hotel has a convenient location in the city center. They appreciate its proximity to public transportation, nearby restaurants, and attractions. The overall safety and vibe of the hotel's location are also mentioned positively.
Nearby restaurants
Public transportation
Convenient Location
Travelers are praising the room size, bed comfort, and cleanliness of the rooms. They also mention the quietness and good sleep quality. Some rooms offer great views and balconies. In-room dining, housekeeping service, and room service are efficient.
Room Size
Clean Room
Travelers have praised the breakfast spread at the hotel, mentioning its variety and quality. The food in general is considered to be of good quality and reasonably priced. The on-site restaurant is appreciated for its prompt service. There are no mentions of unique dining experiences or signature dishes.
Breakfast Spread
On-site restaurant
Too few ratings
The staff is praised for their friendly behavior and good service. They are knowledgeable and helpful in assisting travelers. The check-in and check-out experience is smooth. There are mentions of 24*7 service and airport transfers.
Staff behavior
Service
Travelers generally praise the range and quality of amenities provided by the hotel, including wellness facilities, pools, fitness centers, and kid-friendly amenities. The wi-fi is reported to be of good quality, and parking is available. Some guests have mentioned issues with cleanliness and maintenance.
Pools
Fitness Centers
Too few ratings
Guests generally perceive the hotel to provide good value for money, with reasonable room rates and dining costs. Some guests mentioned that they found the hotel's amenities and services to be particularly good value. However, a few guests felt that certain additional charges were overpriced.
Value for Money
·
Hasan S on Apr 19, 2024
Our stay at West Downs Resort was pleasant, thanks to the friendly and helpful staff. The serene ambiance provided a relaxing getaway. However more activities and improved food quality would enhance the overall experience. Hot water in bathroom shower is too hot there is no way u could mix it with cold water.
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·
Madhu J on Feb 29, 2024
Had a nice stay at west downs . York room was pleasant , food was good , resort had a beautiful ambience and is neatly maintained .The manager , Mr.Ravi Shankar, took care of everything needed for our stay . He was very welcoming and arranged for our travel within ooty too . All other housekeeping staffs were prompt and did a great job . Overall, The resort warmly welcomes it's guests
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·
Lishagosavi on May 02, 2023
Palatial property and an awesome vibe. Do try. Ultra spacious suites and beautiful scenery, outdoors, food. Horse ride available in property. My kids enjoyed a lot. The place is very cold but they provide heaters. Bathrooms are very large and luxurious.
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·
Rij8974 on Apr 24, 2023
The property is centrally located and a must visit if you are interested in Victorian architecture. The property is arguably from the British Era(at-least the Victorian suits). The suit rooms are huge and are carved in wood from floor to ceiling. They have an amazing restaurant and the food is yum. F&B manager Bede and his team including Rajesh were ever ready to attend to all our need. I wish Bede managed the entire property as his personal touch was there in every meal served in the restaurant. Veeramuthu from house keeping is another staff who goes extra mile to satisfy his inmates. A must stay in case you are visiting Ooty. NB- try to book suit rooms as there is no balcony attached to the the rooms in this hotel.
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·
576pavithrar on Jan 05, 2023
We overall had a good experience staying at the hotel. Rooms are spacious. Ambience of the resort is good, Food was decent. There was a new year party which was well organized. Staffs were courteous. There was bonfire at evenings. However we did find minor minuses. The wifi was initially not working, however on complaint they immediately rectified it, but it was still sporadic. The bigger minus was the hot water, which we were told is available only from 6-10 AM(although there were days when there was hot water beyond 11AM) and 6-10 PM. If we had a late breakfast or got up late and missed this 10 deadline, we had to wait till evening for a shower. It would be better if all rooms had a heater. Rooms could be bright and ventilated more with natural light.The hotel is situated on a highway and could be difficult if you want to walk around outside. Barring these minor minuses, we enjoyed our stay and we are likely to visit again and/or recommend this to others.
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330.0 sq.ft
Attached bathroom
Blanket
Fan
Free toiletries
Laundry
+ 8 more
Breakfast
Cancellation policy
Non-refundable
Fully-refundable
/ night
by
+ 1 other inclusions
+ ₹2,249 taxes & fees
/ night
₹11,500
19% off
No cost EMI from ₹3,845
352.0 sq.ft
Attached bathroom
Blanket
Fan
Free toiletries
Laundry
+ 8 more
Breakfast
Cancellation policy
Non-refundable
Fully-refundable
/ night
by
+ 1 other inclusions
+ ₹2,640 taxes & fees
/ night
₹13,500
19% off
No cost EMI from ₹4,514
Attached bathroom
Work Desk
Accessible by elevator
Air conditioning
Bottle of Water
Breakfast
Cancellation charges apply
+ 1 other inclusions
+ ₹5,231 taxes & fees
/ night
₹27,650
19% off
No cost EMI from ₹9,186