West Downs - The Heritage Resort

20 May'24

21 May'24

1 room, 2 guests

West Downs - The Heritage Resort

West Downs - The Heritage Resort

Kandal, Tamil Nadu | Mon, 20 May - Tue, 21 May | 1 Room, 2 Adults

₹11,500

₹9,286

/ night + ₹2,249 taxes & fees

West Downs - The Heritage Resort

4-star Hotel · Kandal, Ooty

3.7

10+ ratings

IN THE SPOTLIGHT

Friendly Staff · 

Spacious Rooms

AI generated highlights from recent guest reviews

Cancellation till check-in available

With ClearChoice Max powered by Cleartrip

Free breakfast on select plans

Some plans include free breakfast

Amenities

Concierge desk

Airport shuttle service

Room service

Housekeeping services

Business center

Restaurant

Property rules

Check-in: After 12:00 PM, Check-out: 10:00 AM

Cancellation till check-in available, with ClearChoice Max

Alcohol consumption allowed within the premises

Pets NOT allowed within the premises

Guests can pay by Debit/ Credit Card (VISA & Mastercard)

About property

"A Century Old Property", or "A more than a Century Old Property" Tracking back, West Downs has been in existence since late 1800's according to official records, making it one of the oldest resorts in Ooty. Ambiguity still prevails as to when the resort was first built. A historical landmark building from the 19th century, built during the British rule in Ootacamund. This British bungalow bore the name West Downs. West Downs is a name passed down through generations. The present owner purchased West Downs from The CommonWealth Trust Ltd. in 1991. To preserve the vintage value of the resort the name was retained and now renamed as West Downs - The Heritage Resort In terms of architecture, the building/structure still boasts/bears/emanates the Victorian-style design with brick walls and predominantly in red and white colors. In an effort to preserve the cultural attributes of the property a major part of both exteriors and interiors were retained, by way of restoring, refurbishing, and renovating for commercial purposes. Some parts of the interiors were maintained too, like fireplaces, ceilings, and windows. In a book by "Ootacamund A History" by Frederick Price, "West Downs" is mentioned in page 534, under the list of properties in 1905, hence showing that West Downs was in existence in 1905, and it's a landmark property. West Downs Heritage Resort is one of the best resorts in Ooty. Railway Station is 2 km away, while Coimbatore International Airport is a 3-hour drive from the resort. Popular places to visit in the city are Ooty Lake (2 km), Botanical Gardens (3 km), Rose Garden (4 km), Doddabetta Peak (over 10 km) and Pykara Lake (21 km). Room Amenities: The resort is aesthetically decorated and spacious with all the required amenities for an unforgettable and relaxing stay. Each room has an attached bathroom with a regular supply of hot and cold water. Hotel Facilities: The hotel offers services like conference hall for corporate events, room service, laundry services, outdoor adventures and activities and banquet facilities to host social events. Dining: IBN Battuta (international grilled food), One Hundred The Bar Lounge, alfresco cafe, IRD and West Down Diner (multi-cuisine restaurant) are the in-house dining options available. The Timings For Hot Water - Morning 06 AM to 11 AM and Evening 6 PM to 11 PM

See all 108 photos

₹9,286

+ ₹2,249 taxes & fees

/ night

₹11,500

19% off

No cost EMI from ₹3,845

Breakfast included

Cleartrip ratings

Cleartrip's ratings are determined using a proprietary algorithm, reflecting recent real-world guest experiences.

3.7

Good

10+ ratings

5

4

4

3

3

6

2

2

1

0

3.7
is the average rating of recent 10 guests
Consistent
ratings for the last 6 months
56%
guests liked this property
COUPLES

3.0

FRIENDS

4.0

FAMILY

3.2

AI generated summary from recent guest reviews

Location

4.3

Travelers are saying that the hotel has a convenient location in the city center. They appreciate its proximity to public transportation, nearby restaurants, and attractions. The overall safety and vibe of the hotel's location are also mentioned positively.

Nearby restaurants

Public transportation

Convenient Location

Room Comfort

4.2

Travelers are praising the room size, bed comfort, and cleanliness of the rooms. They also mention the quietness and good sleep quality. Some rooms offer great views and balconies. In-room dining, housekeeping service, and room service are efficient.

Room Size

Clean Room

Dining Experience

3.8

Travelers have praised the breakfast spread at the hotel, mentioning its variety and quality. The food in general is considered to be of good quality and reasonably priced. The on-site restaurant is appreciated for its prompt service. There are no mentions of unique dining experiences or signature dishes.

Breakfast Spread

On-site restaurant

Service Quality

--

Too few ratings

The staff is praised for their friendly behavior and good service. They are knowledgeable and helpful in assisting travelers. The check-in and check-out experience is smooth. There are mentions of 24*7 service and airport transfers.

Staff behavior

Service

Facilities & Amenities

3.7

Travelers generally praise the range and quality of amenities provided by the hotel, including wellness facilities, pools, fitness centers, and kid-friendly amenities. The wi-fi is reported to be of good quality, and parking is available. Some guests have mentioned issues with cleanliness and maintenance.

Pools

Fitness Centers

Value For Experience

--

Too few ratings

Guests generally perceive the hotel to provide good value for money, with reasonable room rates and dining costs. Some guests mentioned that they found the hotel's amenities and services to be particularly good value. However, a few guests felt that certain additional charges were overpriced.

Value for Money

Reviews

Good

5/5

·

Hasan S on Apr 19, 2024

Our stay at West Downs Resort was pleasant, thanks to the friendly and helpful staff. The serene ambiance provided a relaxing getaway. However more activities and improved food quality would enhance the overall experience. Hot water in bathroom shower is too hot there is no way u could mix it with cold water.

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Pleasant stay at ooty

5/5

·

Madhu J on Feb 29, 2024

Had a nice stay at west downs . York room was pleasant , food was good , resort had a beautiful ambience and is neatly maintained .The manager , Mr.Ravi Shankar, took care of everything needed for our stay . He was very welcoming and arranged for our travel within ooty too . All other housekeeping staffs were prompt and did a great job . Overall, The resort warmly welcomes it's guests

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Kingly stay in Ooty

5/5

·

Lishagosavi on May 02, 2023

Palatial property and an awesome vibe. Do try. Ultra spacious suites and beautiful scenery, outdoors, food. Horse ride available in property. My kids enjoyed a lot. The place is very cold but they provide heaters. Bathrooms are very large and luxurious.

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Victorian Architecture at its best

5/5

·

Rij8974 on Apr 24, 2023

The property is centrally located and a must visit if you are interested in Victorian architecture. The property is arguably from the British Era(at-least the Victorian suits). The suit rooms are huge and are carved in wood from floor to ceiling. They have an amazing restaurant and the food is yum. F&B manager Bede and his team including Rajesh were ever ready to attend to all our need. I wish Bede managed the entire property as his personal touch was there in every meal served in the restaurant. Veeramuthu from house keeping is another staff who goes extra mile to satisfy his inmates. A must stay in case you are visiting Ooty. NB- try to book suit rooms as there is no balcony attached to the the rooms in this hotel.

Read More

Overall pleasant experience

4/5

·

576pavithrar on Jan 05, 2023

We overall had a good experience staying at the hotel. Rooms are spacious. Ambience of the resort is good, Food was decent. There was a new year party which was well organized. Staffs were courteous. There was bonfire at evenings. However we did find minor minuses. The wifi was initially not working, however on complaint they immediately rectified it, but it was still sporadic. The bigger minus was the hot water, which we were told is available only from 6-10 AM(although there were days when there was hot water beyond 11AM) and 6-10 PM. If we had a late breakfast or got up late and missed this 10 deadline, we had to wait till evening for a shower. It would be better if all rooms had a heater. Rooms could be bright and ventilated more with natural light.The hotel is situated on a highway and could be difficult if you want to walk around outside. Barring these minor minuses, we enjoyed our stay and we are likely to visit again and/or recommend this to others.

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Location

Kandal, Ooty, Tamil Nadu, 643006

Rooms available

3 room types

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1/7

York

330.0 sq.ft

Attached bathroom

Blanket

Fan

Free toiletries

Laundry

+ 8 more

York Double

Breakfast

Cancellation policy

Non-refundable

Fully-refundable

till check-in

+ ₹1,149

/ night

by

Cleartrip

+ 1 other inclusions

₹9,286

+ ₹2,249 taxes & fees

/ night

₹11,500

19% off

No cost EMI from ₹3,845

1/8

Derby

352.0 sq.ft

Attached bathroom

Blanket

Fan

Free toiletries

Laundry

+ 8 more

Derby Double

Breakfast

Cancellation policy

Non-refundable

Fully-refundable

till check-in

+ ₹1,339

/ night

by

Cleartrip

+ 1 other inclusions

₹10,901

+ ₹2,640 taxes & fees

/ night

₹13,500

19% off

No cost EMI from ₹4,514

1/11

Victorian Suite

Attached bathroom

Work Desk

Accessible by elevator

Air conditioning

Bottle of Water

Victorian Suite Double

Breakfast

Cancellation charges apply

+ 1 other inclusions

₹22,328

+ ₹5,231 taxes & fees

/ night

₹27,650

19% off

No cost EMI from ₹9,186